Terms and Conditions
THIS WEBPAGE CONTAINS INFORMATION EXPLAINING YOUR RIGHTS IN HAVING ACCESS TO AND THE USE OF THE COMPANY WEBSITE. THE TERMS AND CONDITIONS REGARDING THE GAMES AND PROMOTIONS AVAILABLE ON THE SITE ARE PUBLISHED FROM TIME TO TIME, THAT ARE INCLUDED HEREIN WITH THE AID OF USING REFERENCE.
“Device(s)” means any application accessing device, including but not limited to personal computers, laptops, mobile phones, personal digital assistants, PDA phones, hand-held devices used for the Website(s) and Services;
“Software” means any computer programme, data file or other content (including any user information relating to the foregoing) that must be installed on the device to enable you to use and access the Website(s) and Services;
Sportsbook” means the online gaming system accessible and/or offered on the Site section and all related services and online gaming operations;
“Services” means Software and Games together.
- Use Of Site
2.1 You can only play the Games of money if you :
i. 18 years old and older; and
ii. Be of the age at which you are legally permitted to play the Games in any country in which you visit our website
2.2 If you are not qualified, The Company reserve the following rights :
i. Immediately block your participation in Games and withdraw your account
ii. Report to the relevant authorities
2.3 By clicking the appropriate “JOIN AND REGISTER” button during registration, you acknowledge and accept the following :
i. You are at least 18 years old ;
ii. You have read, fully understood and agreed to these Terms and Conditions ; and
iii. These Terms and Conditions constitute a legally binding contract (“Agreement”) between you and The Company regarding use of the Services
3.1 We reserve the right to amend, update and modify these Terms and Conditions without prior notice, in our sole discretion. The amended, updated or modified Terms and Conditions will be effective immediately upon posting on the Website(s). Your continued use, access, and participation in the Services on or through our Website(s) and Device(s) following such posting constitutes your acceptance of the modified or updated Terms and Conditions.
3.2 You acknowledge and agree that it is your sole responsibility to check for amendments, updates, and / or modifications. The Company undertakes no obligation to notify you of such amendments, updates and / or modifications.
- Intellectual Property
4.1 The information, materials and data provided or made available to you on the Website(s), Services and / or in other formats, including but not limited to marketing programmes and materials, results, statistics, sporting data and fixture lists, odds and betting figures, text, graphics, video and audio content (the “Information”) are owned by The Company and our licensors and are used for personal and non-commercial purposes only.
4.2 You may not in any way or by any means adapt, copy, modify, reproduce, store, distribute, display, publish, transmit, sell, rent, lease or licence or otherwise make the Information available to any other person, website or media without our prior consent.
4.3 The Software, Services and the Information provided on the Website(s) are protected by copyright, trademarks and other forms of intellectual and proprietary rights. All rights, title and interest in and to the Software, Services and Information on the Website(s) are owned by, licensed to and/or controlled by The Company and/or our licensors. You acknowledge that you do not acquire any rights, interests, or licences to the Software, Services and the Information through your use of the Website(s).
- Conditions Of Use
As a condition of use of the Services, you warrant and undertake that you shall not use or access the Website(s), Services, Software and/or the Information for any purpose that is unlawful under any law that is applicable to you or that is prohibited by and/or in breach of these Terms and Conditions. In particular (and in addition to all other representations and warranties set out in these Terms and Conditions), you warrant and undertake as a condition of your use of the Services:
i. That you are acting on your own behalf and as an individual basis and not on behalf of others ;
ii. That you are not restricted by limited legal capacity ;
iii. That you are not diagnosed or classified as a gambler ;
iv. That you are legally 18 years of age or older
v. That you are fully aware of the risk of losing money associated with using the Services ;
vi. That you do not use or deposit funds obtained from illegal or unauthorised activities ;
vii. That you are not engaged in criminal or illegal or unauthorised activities and/or do not intend to use your account with us in connection with such activities ;
viii. That you must not allow others to use your account for criminal or other illegal activities, including but not limited to money laundering, under any law that applies to you or us ;
ix. To keep your username, account number and password safe, secure and protected from unauthorised access or use and to ensure that you notify us immediately if you lose it , forget or lose your account name or password ;
x. Solely responsible for all activities that occur in connection with access to and use of the Services on and through the Website(s) and/or Device(s) under your username, account number and password regardless of whether such access and/or use is authorised or known to you or not ;
xi. Not to use the Website(s), Device(s), Software or Information in a manner that interferes with the operational performance of the Service(s) and the Website(s) for other users ;
xii. Not solicit or seek in any way to obtain information relating other users ;
xiii. may not upload or distribute any programs, files or data that contain viruses and may affect the performance of the Device(s), Software, Services and/or Site(s) ;
iv. That you are legally 18 years of age or older
v. That you are fully aware of the risk of losing money associated with using the Services ;
vi. That you do not use or deposit funds obtained from illegal or unauthorised activities ;
- Registration And Membership
6.1 To place bets with The Company, you must complete membership registration. We reserve the right to refuse your membership application without reference to you or attribution for any reason.
6.2 You represent and undertake that all information provided when completing the registration is accurate, true and complete in all respects including, your name, source of funds (including relevant bank accounts and card numbers) and your residential address.
6.3 We will take reasonable and appropriate steps to ensure that any personal information disclosed to us is kept confidential. We will not report or disclose your personal data or betting information unless we are required to do so by applicable laws and regulations.
6.4 It is your sole responsibility to keep your personal information confidential. We reserve the right to disclose and transfer your personal data to our respective payment settlement service providers and financial institutions to the extent necessary for the completion of payments.
6.5 It is your sole responsibility to ensure that the laws applicable to you do not prohibit you from using and accessing the Website(s) and/or using and participating in the Services.
6.6 We reserve the right to request further evidence of identification and age from you to verify your Membership Application (e.g. valid picture identification). If there is any change to your information details, you shall notify us of the relevant change immediately.
6.7 We reserve the right to confirm your name and address by post. The Company may, at its sole discretion, undertake additional security checks on any information you provide. By agreeing to these Terms and Conditions, you consent to the Company accessing, using and storing any identity verification or checks that may be made against you.
- Placement Of Bets
7.1 We accept bets on games advertised on the Website(s) and/or via the Device(s). All such bets are subject to the Betting Rules applicable to each event or game, as well as these Terms and Conditions. If an obvious mistake or error occurs or an incorrect participant is quoted for any event, all bets placed on that event will be void. In the event of any malfunction of The Company’s gaming system, The Company reserves the right to void any and all bets placed.
7.2 Notwithstanding any other provision in these Terms and Conditions, The Company reserves the right, in our absolute discretion, to refuse all, or part, of any bet placed without giving any reason.
7.3 We only accept bets made through the internet in accordance with these Terms and Conditions. Bets are not accepted in any other way (whether by post, email, fax or otherwise) and will be void regardless of the outcome.
7.4 The Company reserves the right to suspend and/or terminate a customer’s account at any time if it is believed that you have violated any of these Terms or acted in a way to cheat, hack, attack , manipulate or damage the normal betting spirits. Any winnings and/or payouts including account balances, will be deemed void and invalid.
7.5 All forms of “abnormal bets”, including the use of artificial intelligence or internet “bots”, will be VOID without prior notice. Any attempt or actual use of artificial intelligence by members will result in the termination of their accounts.
7.6 Bets will be placed valid if your username and password have been entered correctly, provided there are sufficient funds in your account. It is your sole responsibility to ensure that your betting details are correct. Once your bets have been placed and confirmed by us, they cannot be cancelled, revoked or changed.
7.7 You are responsible and liable for all activities and transactions that occur through the use of any of the following :
i. Your name ;
ii. Your account number ;
iii. Your username and password
7.8 Bets will be considered valid and accepted by The Company when the transaction ID is displayed on your screen and properly reflected in your transaction history.
7.9 Betting is not allowed after the commencement of an event and/or where the outcome of an event is known at the time of placement of your bet. If any event is erroneously left open for betting after the commencement of the event and/or where the outcome of an event is known, The Company reserves the right to decline or void such bets placed. If for any reason a bet is inadvertently accepted by The Company after an event or match has commenced, The Company reserves the right to cancel and void such bet. Acceptance of any bet shall be at the sole discretion of The Company.
7.10 Unless said otherwise, the end result of a match or event may be determined on the day of its conclusion for betting purposes. The winner of an event or game may be determined on the date of the event’s conclusion with the Betting Rules.
7.11 The Company does not recognise suspended games, protests or overturned decisions for having betting purposes.
7.12 You acknowledge that any and all odds, lines and handicaps are subject to fluctuation without notice, and the foregoing will become fixed only on the time of acceptance of the bet through us. Where a manifest error, mistake or system failure results in an incorrect odd, line or handicap taken in a bet, CrickexLogin may in our absolute discretion (but shall not be obliged to) make reasonable efforts to contact you to permit the choice of placing any other bet at the right odds, lines and handicaps.
7.13 We will now no longer receive any simultaneously placed bets on one event from you. In recognition of any bet and the related transactions therewith, the decision of The Company is final and conclusive.
- Software Licence
8.1 You hereby acknowledge and agree that the Software made available to you is the property of The Company and you do not have any rights to it. You may not adapt, copy, modify, reproduce, store, distribute, display, publicly perform, broadcast, publish, transmit, sell, rent, lease or licence or otherwise communicate or make this Software available to any other person, website or on any other media and/or device.
8.2 The Company grants you a personal, non-exclusive, non-transferable, revocable licence to install and use the Software on your Device(s) (“Licence”) PROVIDED THAT such installation and use is made through the Device of which you are the primary user.
8.3 The Software is licensed and distributed by The Company solely for the purpose of enabling users of the Software to access and make full use of the Services.
8.4 You are not allowed to :
i. Install or load the Software onto a server of other networked device ;
ii. Copy, distribute, transfer, assign the Software to any other person ;
iii. Rent, lease, sub-licence or transfer the Software to any third party ;
- Settlement Of Transactions
9.1 The Company reserves the right not to process the transaction in case there is a discrepancy between the bank account and the registered name.
9.2 Your winnings do not include the bet amount and this should be taken into consideration when placing a bet.
9.3 The Company shall not be responsible or liable to you for any funds credited to the account in error and The Company reserves the right to cancel any transaction relating to such funds. If funds are credited to your account by mistake, it is your responsibility to notify The Company immediately.
9.4 Payment of all taxes, fees, charges or levies that may apply to your winnings under applicable law is your sole responsibility.
- Collection Of Winnings
10.1 Your winnings from settled bets are credited to your account and shall be withdrawn in accordance with our Terms and Conditions.
10.2 We will not release your funds if the full value of your deposit is not fully stacked.
10.3 Funds can only be withdrawn from your account in the same currency in which the deposit was made.
10.4 The bank account used for the original placement of the deposit must be the same as the registered account name.
10.5 The Company reserves the right to charge your account to cover all reasonable fees associated with both deposits and withdrawals.
11.1 All promotions in CrickexLogin are not applied to multiple accounts, if there is collusion or use of multiple accounts, all bonuses and winnings will be forfeited.
11.2 Turnover on all types of non-live table games (e.g. Blackjack, Video Poker, Craps, American Roulette, Baccarat and other non-live table games) and non-slot games will not count towards this turnover requirement unless SPECIFICALLY stated. Only 1/4 from your total bets will be counted as turnover for bets made on roulette. And bets with odds less than DEC 1.5 or CN 0.5 will not be counted as a valid turnover.
11.3 CrickexLogin will only count the amount of bets that have been settled and with the result win or lose as effective turnover.
11.4 The turnover required for all bonuses does not count as an effective rebate.
11.5 Given bonuses are valid only for thirty (30) days from the date they are issued, unless otherwise stated in the bonus’ terms and conditions. If the player does not reach the prerequisite value before the expiry, the bonus funds and the money won using the bonus funds will be removed from the player’s account.
11.6 CrickexLogin reserves the right to decide unilaterally to execute and at any time without prior notice, to modify, change, stop, cancel and/or invalidate the promotion.
11.7 Any promotions or special offers offered are subjected to these Terms and Conditions. The Company reserves the right to suspend, withdraw or modify these promotions at any time.
11.8 In the event that The Company believes that a user is abusing or attempting to abuse a promotion, The Company may, in its sole discretion, block, refuse, suspend, withhold or withdraw any user from the promotion.
11.9 The Company reserves the right to cancel all or all bets made by any individual/group of persons acting in liaison/collusion and fraudulent attempts. Money in the account will be confiscated immediately.
- Promotional Abuse And Irregular Play
12.1 We have a zero-tolerance policy for bonus abuse, fraud, taking unfair advantage of us and/or other suspicious activity, and we reserve the right to block and remove associated bonuses and winnings and/or deposits from accounts we suspect, at our sole discretion, are in connection with such activities or behaviours.
12.2 We reserve the right to review transaction records and logs from time to time for any reason. You hereby consent to these terms in advance. If, upon review, it appears that you are participating in or attempting to participate in any strategies that we, in our sole discretion, deem to be
(i) promotional abuse ; and/or
(ii) irregular playing ; we reserve the right to refuse, withhold, revoke or withdraw your rights to any promotion, winnings or bonus, or to terminate your access to the Website and/or to block your account. PLEASE NOTE that in such cases we will be under no obligation to refund any funds that may be in your account other than your original deposit amounts.
12.3 “Irregular play” includes, but is not limited to, any of the following types of play :
i. Equal, zero or low margin bets or hedge betting will not be accepted in any way. For example, Black or Red betting on Roulette or cover more than 25 of the 37 numbers on the table ; betting on both sides, including but not limited to sports and live casino ;
ii. Delayed winnings, e.g. “free spin” or “bonus” features are initiated with a bonus or cash funds, after which the Player exits the free bonus or bonus round, and then completes at a later time such as after the bonus has been wagered ;
iii. “Game State Abuse” where the bonus funds are used only to progress through the bonus stages and then complete the final stages with cash bets when the bonus funds has been released or forfeited ; and
iv. Leaving large bets on table, for example in Blackjack, and returning after bonus wagering has been completed.
12.4 “Promotional abuse” includes, but is not limited to, any of the following types of play :
i. Cooperate with other players for promotional abuse, deliberate fraud or other unfair behaviour ;
ii. Deposit and withdraw money immediately after with the purpose of abusing the promotion. For example, deposit to get free spins, then wager your deposit more than once your deposit value, start withdrawing so as not to violate the “No Deposit Bonus” clause funds in the Website’s Terms ;
iii. Whether we know it or not, take advantage of any software or system bug, error or failure, including but not limited to any game ; and
iv. Use multiple accounts to get multiple free spins bonuses or offers more than once.
13.1 You agree to indemnify and hold The Company, our employees, officers, directors, licensees, distributors, affiliates, subsidiaries and agents for any loss, damage or claim (including reasonable legal fees) that may arise from any violation of the Terms and Conditions and/or Betting Rules.
14.1 The Company disclaims all responsibility for the content, products, representations of external or third party websites in the public domain. The Company disclaims all warranties, representations and responsibilities with respect to any aspect of the Services, Websites and Information, which may be provided by third parties and shall under no circumstances be liable for any defaults, violations or inactions by third parties partners.
14.2 All participation in the Games is at your own discretion and at your own risk. By playing the Games, you acknowledge that you do not find the Games and/or the Services offensive, unfair or indecent in any way.
14.3 Some legal jurisdictions have not addressed the legality of online and/or overseas gambling while others specifically made online and/or overseas gambling to be illegal. We do not intend that anyone should use the Site and/or Services where such use is illegal. The availability of the Services and Site should not be construed as an offer, solicitation or invitation by us in any country in which such use is illegal. It is your sole responsibility to ensure that at all times you comply with the laws that govern you and that you have the complete legal right to use the Site and Services.
14.4 In no event, including negligence, The Company shall be liable for any damages or losses deemed or alleged to have results from or caused by the Website or its content, including without limitation, delays or interruptions in operation or transmission, communications, lines failure, use or misuse of the website or its content by any person, or any errors or omissions in the content. The Company disclaims all warranties, representations and responsibilities to the fullest extent permitted by law and does not warrant that the Services will be uninterrupted, timely or error-free, that any electronic correspondence sent through the servers are virus-free or bug-free.
14.5 Under no circumstances can The Company warrant that the services provided will meet your expectations or standards and it is your responsibility to ensure that the necessary configuration and essentials required for use of the services are maximised. You acknowledge that some or all of the Information may be provisional in nature and subject to revision or modification.
14.6 In the event of any discrepancy between the results displayed on your Device and our servers, the results displayed on our servers will govern the game results. You understand and agree that (without prejudice to your other rights and remedies) The Company records shall be the final authority in determining the terms of your participation in the Games, the activity resulting therefrom and the circumstances in which they occurred.
14.7 The Company reserves the right to discontinue, modify, remove or add the Services, temporarily or permanently, in its sole discretion with immediate effect and we shall not be liable in any way for any loss suffered in this regard.
14.8 This disclaimer supersedes all prior understandings, agreements and contracts. You hereby agree to indemnify The Company and its affiliates, employees, agents and associates against all claims, liabilities or expenses, including but not limited to attorney fees and court charges, arising from your access or use of the Services and the Website, whether or not The Company has been advised of such a possibility or not. By using the Services and the Website, you expressly waive off any rights you may have to us.
- Cancellation, Termination And Suspension Of Account
15.1 The Company reserves the right to void any winnings, freeze and confiscate any balance in your account and/or disable your account at any time without reason, including but not limited to, if :
i. You have multiple active accounts with The Company ;
ii. The name does not match the name of the bank account or other payment accounts used to deposit and withdraw money ;
iii. You participate in a promotion and withdraw funds prior to fulfilling the requirements of that particular promotion ;
iv. You provide incorrect or misleading registration information ;
v. You did not provide identification information when requested ;
vi. You are under the legal age ;
vii. You access and participate in the Services from a jurisdiction where participation is prohibited by law ;
viii. You refuse any transactions or deposits you have made ;
ix. You depositing money from illegal or unauthorised activities ;
x. You are found to be cheating or attempting to cheat anyone or any party or you have employed or made use of an artificial intelligence or other system designed specifically to defeat the system or you are found to have colluded with other players in order to defraud The Company ;
xi. You have allowed or permitted (intentionally or unintentionally) someone else to use your account ; or
xii. You fail to comply with any of the terms and conditions set forth in this Agreement
15.2 If the provision of the Services is suspended and/or your account is deactivated, the provision of the Services will only be reinstated and/or your account reactivated after the necessary rectification has been verified.
15.3 The Company retains authority over the issuing, maintenance and closing of user’s accounts at any time for any reason. The decision with regards to any aspect of your account, use of the Services or the Site, is final and shall not be open to review or appeal. We will give you reasonable notice before doing so, unless circumstances dictate that we legally or practically cannot do so.
- External Websites
16.1 Links to external websites are provided for your convenience only, and The Company is not responsible for and does not undertake to ensure that contents of such links are accurate, current or maintained.
16.2 The Company is not responsible nor liable for the contents or the privacy practises of the external websites.
16.3 The Company shall not be liable for any loss or damage whatsoever arising from or in any way connected with your use of any link to external websites provided on the Website(s).
16.4 The Company shall under no circumstances be associated or affiliated with any statement, opinion, trade or service marks, logos, insignias, products, services or with the operators or owners of external websites.
- Adding Or Discontinuing Games
17.1 We reserve the right, in our sole discretion, to add new games or features to the Website(s) or to commence, cease, discontinue, restrict access to or modify any games or features in any capacity at any time.
18.1 The Company reserves the right to seek any remedy for any violation of these Terms and Conditions, including the right to refuse or restrict access to the Services, Website(s) and Information to any particular individual, to terminate your account or block access from a particular Internet address at any time in our sole and absolute discretion.
18.2 You agree to fully and harmlessly indemnify The Company and its affiliates, employees, agents and associates from and against all claims, demands, liabilities, damages, losses, costs and expenses, including legal fees and all other fees that may arise as a result of :
i. Your breach of the Agreement, in whole or in part ;
ii. Violate any law or the rights of a third party ;
iii. Use of Services and/or Site by you or other person using your login details
19.1 The English language version of this Agreement shall prevail in the event of any discrepancy between any translated versions of this Agreement.
19.2 This Agreement constitutes the entire understanding and agreement between The Company and you in connection with the Service and the Website and supersedes any prior agreements, understandings or arrangements.